The healthcare industry has made tremendous strides over the past few decades due to significant innovations in medicine, procedures, medical equipment and healthcare systems. These medical advances have led to an overall greater life expectancy and improved quality of life. The progress we have made will undoubtedly put the healthcare industry in better position to tackle the challenges that lie ahead. But are we where we need to be? Not even close.
Most of our healthcare innovation has focused on developing better drugs, therapies, procedures and medical devices. While these scientific advances are extremely important, the emphasis on innovation going forward should concentrate on more personalized, patient-centered care and technology-based care models.
According to the International Data Association and Dr. John Haughom, significant progress in the upcoming years lies in digital technology. They predict that by 2018:
- Over 65 percent of healthcare transactions will be mobile. Healthcare organizations must have a multi-channel system that is consistent across web, mobile and telephone platforms.
- Over 70 percent of healthcare organizations will need to invest in patient-focused mobile apps, monitoring devices and wearables to manage patients with chronic conditions. This patient-focused approach will require a stronger emphasis on big data and analytics.
- Big data and analytics will become the norm, based on predictions that over half of healthcare organizations will manage their data with routine operational IT departments.
Continued developments in healthcare digital technology will make our healthcare system more efficient and effective for the future. What has your organization done to prepare for these changes and opportunities?