All posts by Robby Krapfl

Building Outstanding Trust

Robby Krapfl | December 19th, 2014

Trust plays an important role in any purchasing decision, especially healthcare. Today‚Äôs patients are healthcare consumers. In a world where access to information is easier than ever before, many healthcare organizations are differentiating themselves by building trust. Healthcare patients make decisions based on both their cognitive and emotional responses. Because upwards of 80 percent of…read more

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